7kbet Privacy Policy — Your Data Is Safe With Us

1Introduction

7kbet is a trusted online betting and Live Casino platform in Bangladesh. We believe protecting our members' privacy is one of our most important responsibilities. This Privacy Policy explains in detail what information 7kbet collects, why it is collected, and how it is kept secure.

This Privacy Policy applies to you from the moment you register on 7kbet, browse our website, or use any of our services. We encourage you to read it carefully in full.

7kbet complies with international data protection standards and uses modern technology to keep your information secure at all times. Our privacy policy is reviewed regularly to ensure it remains up to date and effective.

2What Information We Collect

7kbet collects several types of information, which can be grouped into two categories:

Information You Provide Directly

Information you provide when you register, fill out a form, or get in touch with us:

• Full name, email address, and mobile number
• Date of Birth and Age Verification Details
• Address and Country
• Payment Method Details (bKash / Nagad / Rocket Number)
• Identity Document Copy for KYC Verification
• The content of conversations with our support team

Automatically Collected Information

Information collected automatically while you use the platform:

3Purpose of Data Use

7kbet uses your data only for specific, legitimate purposes. We never use it unnecessarily. Our core purposes are:

• Account Creation and Management: Keeping your profile active and your login secure.
• Identity Verification (KYC): Verifying age and identity in compliance with international AML regulations.
• Transaction Processing: Processing deposits and withdrawals securely.
• Customer Support: Resolving your queries and complaints promptly.
• Fraud Prevention: Detecting suspicious activity to protect your account.
• Responsible Gaming: Identifying signs of excessive gaming and providing appropriate support.
• Marketing Communications: Keeping you informed about promotions and offers, where you have given your consent.
• Legal Obligation: To meet the requirements of licensing authorities and regulatory bodies.

4Data Sharing Policy

7kbet does not sell or rent your personal information. However, in certain circumstances, data may be shared with trusted third parties:

When Data Is Shared

• Payment Provider: Necessary information is shared with bKash, Nagad, or other payment gateways to process your transactions.
• Game Provider: Basic information may be shared with the relevant game software provider while you play.
• Regulatory Authority: Data is shared with regulatory authorities as required to meet licensing obligations.
• Law Enforcement Agencies: Disclosure of information may be required under a court order or legal investigation.
• Anti-Fraud Organization: Information may be shared with industry bodies to help prevent online fraud.

5Cookie Policy

7kbet uses cookies on its website. Cookies are small text files stored in your browser that help improve your browsing experience.

Cookies We Use

• Essential Cookies: Required to keep the platform running properly. These cannot be disabled.
• Functional Cookies: Used to remember your language, theme, and other preferences.
• Analytics Cookies: Used to understand which pages are visited most.
• Security Cookies: Used to detect fraud and unauthorized access.

You can manage cookies through your browser settings. However, disabling essential cookies may affect certain features of the platform.

6Data Retention

7kbet retains your data only for as long as necessary. Retention periods vary depending on the type of information:

• Account Information: Retained for up to 5 years after account closure (as required by law).
• Transaction Records: Up to 7 years — to comply with financial regulations.
• KYC Documents: Up to 5 years after verification.
• Communication Records: Up to 2 years after support ends.
• Log Data: Up to 1 year.

7Your Rights

Under 7kbet's privacy policy, you have several important rights regarding your personal information:

8Children's Privacy

7kbet is a platform strictly for adults (18+). We do not knowingly collect or process personal information from anyone under the age of 18.

Age verification is carried out at registration and confirmed through the KYC process. If we detect an account belonging to a minor, it is immediately suspended and all associated data is deleted.

9Security Measures

7kbet uses industry-leading security technology to protect your data. Our security infrastructure includes:

• SSL/TLS Encryption: All communication between your browser and our servers is encrypted.
• AES-256 Data Encryption: All sensitive data stored in our systems is kept in encrypted form.
• Two-Factor Authentication (2FA): Two-factor authentication can be enabled for an extra layer of account security.
• 24/7 Monitoring: Our security team monitors systems around the clock.
• Regular Security Audits: Regular penetration testing is conducted by independent security experts.
• Firewall Protection: Advanced firewall systems prevent unauthorized access.

Please note, however, that no online platform can guarantee 100% security. You should also stay vigilant — use a strong password and never share it with anyone.

10Policy Updates

7kbet may update this privacy policy from time to time. If changes are made, we will:

• We will update the "Last Updated" date at the top of this page.
• We will notify registered members by email.
• We will display a notice on the platform.

For significant changes, you will be notified at least 30 days before the changes take effect. Continued use of the platform after any changes constitutes your acceptance of the updated policy.

11Contact

For any questions, complaints, or requests regarding our privacy policy, please contact us:

• Email: support@7kbet.im
• Help Center: 7kbet Help Center
• Live Chat: Click the chat icon in the bottom-right corner of the platform

Our privacy team typically responds within 7 business days. For urgent matters, live chat is the fastest way to reach us.